All products will be shipped via Brazilian Postal Service, according to the option chosen by the customer. Shipping options include: PAC/SEDEX, Courier.

NORMAL:

Shipping may be free for purchases above a minimum purchase amount, and you can check the offer in the cart when entering your zip code. If your order doesn't meet the minimum free shipping amount, the delivery cost will be calculated based on your shipping address' zip code (taxes and services are not included in this amount).

EXPRESS:

Receive your products faster! This shipping option is available in some areas of Brazil, so check the zip code of the desired delivery address on the "Shopping Bag" page.

DELIVERY CONDITIONS

Sunofertas.com delivers purchased products in their original packaging and maintains the quality standards of the order as manufactured. Sunofertas.com delivery drivers are not authorized to customize or modify packaging or products. In apartment buildings, delivery will be made to the concierge, and the buyer is solely responsible for the storage and transportation of the products to their floor and apartment unit.

COVERAGE

The entire national territory

DELIVERY TIMES

During the purchase process, sunofertas.com provides an estimated delivery time for orders. The estimated delivery time is determined by taking into account the products purchased, quantity, stock availability, and the distance between sunofertas.com's distribution centers and the customer's delivery address.
Delivery times begin after your order is shipped and are calculated in business days. Your delivery time is calculated based on the zip code you provided, which can be found at checkout, just below the delivery address.

ORDER DELIVERY TIME

Sunofertas.com uses the Brazilian Postal Service as a delivery partner, so delivery days and times may vary. However, order deliveries are generally made between Monday and Friday, from 8:00 AM to 6:00 PM. If you have any questions, please contact sunofertas1@gmail.com regarding order dispatch. If the delivery address is a condominium, the consumer must inform, at the time of purchase, any delivery time restrictions, the delivery location, and the delivery address, in accordance with applicable regulations.

FREIGHT

The shipping cost for Product delivery is automatically calculated by the website at the time of purchase, based on the weight, volume, and quantity of the products purchased. The distance between our distribution centers and the delivery location specified in the order is also taken into account.

IMPORTANT:

- For shipping options, the order date doesn't count toward the delivery time calculation; rather, the date your order is posted (when we ship it) on business days does. This timeframe may change during specific campaign periods.

- You can track your delivery on our website under "My Account".
- You will receive all the status of your order by email.
- Delivery dates are estimates and there may be slight delays due to external factors such as excessive rainfall, areas of extreme risk and rural areas.

Delivery dates are estimates provided by third parties. There may be slight delays due to external factors. In some cases, delivery by post will be made up to three (3) delivery attempts. If none of these attempts are successful, your order (as determined by the Post Office) will be held for collection at a location near you.
You will have access to your order's tracking code as soon as it is posted, so you can track its delivery status on the Correios website. Website link: http://www.correios.com.br/